Sage has changed their Timeslips Electronic Billing Policy. This is especially important if you own an older unsupported version of Timeslips.
The cut-off version for Timeslips Electronic Billing purchase to be version 2009. The reason is that prior to the release of version 2009, Sage Timeslips Electronic Billing was sold one audit format at a time. There were 16 different codes that were all sold individually. The business decided with the 2009 release to consolidate all the formats to ONE single code and release the full audit house library to customers. The problem that has now come to light is that any customer that purchased an Electronic Billing format prior to 2009, their single audit format will not convey to recent versions due to back end upgrades and improvements in the software.
For this reason, we are now requiring customers that are on Timeslips versions 2008 or earlier to purchase Electronic Billing. For customers on Timeslips versions 2009-present, they should not have a problem with converting their data and Electronic Billing conveying with the upgrade because they would have already purchased the full audit library.
If you ownTimeslips version 2009 or a newer version of Timeslips, and experience problems with the upgrade, you will need to provide us with a current screen shot of your Timelips Help->About and a screen shot of the Feature Usage in Support Information to receive Electronic Billing at no charge.
As of July 14th, customers on Timeslips versions 2008 and earlier who purchased Electronic Billing in the single audit house format will be required to purchase the full audit house library in Electronic Billing. We will provide loyal customer pricing to those customers when provided with screen shots of their Help->About and a screen shot of the Feature Usage in Support Information.
For the Loyal Customer Pricing to apply, documentation (i.e. requested screen shots or Sage Invoice with customer information) of the original Electronic Billing purchase is required. This policy is only applicable to customers who are upgrading to the most current version of Sage Timeslips. Electronic Billing will not shut off on July 14th if the customer has not initiated an upgrade to the newest Timeslips version.
Please contact me if you would like to receive a quote on the Loyal Customer discount for Electronic Billing or are interested in an upgrade. (561) 289-4302 or (888) 628-5343 x103